These Terms and Conditions form a binding agreement between you and Create and Cut Inc. (hereafter referred to as “Create and Cut”, “we”, “us”, or “our”). Together with our Privacy Policy and Refund Policy, these Terms govern your use of our services, including our website www.createncut.com and all related tools, features, content, and offerings (collectively, the “Site”).
By creating an account with Create and Cut or using our services, you confirm that you have read, understood, and agreed to these Terms and to comply with all applicable laws and regulations. These Terms apply to all Site users, including browsers, customers, vendors, merchants, and content contributors. If you do not agree to these Terms, you may not access the Site or use our services.
“Create” refers to any file, concept, or physical or digital item you submit to Create and Cut through the Site, email, or other methods for the purpose of using our services. You may only provide these files if you hold the necessary rights to use them with our services. For example, you cannot submit a file if you have granted exclusive rights to someone else, such as an employer or client.
We reserve the right to restrict access to the Site or any service for reasons including, but not limited to, violations of these Terms, actions that interfere with others’ use of the Site, infringement of third-party rights, or any conduct that could harm our reputation or community.
We may release certain services on an invite-only basis until they are ready for wider use. Access to any specific service is not guaranteed.
New tools or features added to the Site will also be governed by these Terms.
With a Create and Cut account, and subject to our approval, you may:
We manufacture your ordered items in accordance with these Terms and ship them to the address specified in your order. Local pickup may be available in certain cases.
By using our services, you confirm that you are at least 18 years old, or that you are 18 and consent to your minor dependents using our Site under your supervision. We reserve the right to modify eligibility criteria or deny service to anyone at our discretion.
You must not use our products or services for any unlawful or unauthorized purpose, including violation of copyright laws. Any breach may lead to immediate termination of your access.
You are responsible for ensuring your account information is accurate and up to date. You are also responsible for all activities under your account and must keep your username and password confidential. Create and Cut is not liable for losses arising from your failure to maintain account security. You may delete your account at any time by contacting support@createncut.com.
Under our Cut Services, we create digital files based on your input. You retain rights to your original file; we retain rights to the Cut File. We use your files solely to fulfill orders or for the Marketplace (if opted in). We may archive files, but we are not obligated to store or return materials.
You retain ownership of your Cut or Create files. We will not sell, publish, or distribute your information for profit without your consent.
Before uploading any file, ensure it is your original work, or you have the necessary rights from its owner. We may cancel orders or accounts that violate intellectual property rights. By uploading a file, you grant us permission to manufacture your parts.
To place an order, you must create an account and ensure your Design meets our guidelines. You are responsible for file quality, material choice, and sizing. We will contact you if there are issues with your Design, but we only guarantee parts manufactured according to your provided specifications, not their suitability for your intended use.
We ship orders within the USA only. Prices include materials, labor, and shipping, with applicable sales tax added. Additional fees may apply for Canadian orders or custom requests. Pricing may change in line with market conditions but will not affect orders already placed.
Orders cannot be canceled once in production (usually within four hours). Refunds or credits are offered at our discretion. Because parts are custom-made, returns and refunds are evaluated case by case. Contact us within 10 days of delivery if there is a problem. Do not return parts without our authorization, and you may bear return shipping costs.
You may not reproduce, duplicate, sell, or exploit any part of the Site or services without our written permission. The Site may contain third-party links for which we hold no responsibility. Always review their policies before engaging.
Our services are provided “as is” without warranties of any kind. We are not liable for delays, shipping issues, or damages beyond our control. Our maximum liability is limited to the greater of $100, the amount paid for the item, or the original shipping costs, except where restricted by law.
You agree to indemnify Create and Cut and its affiliates against claims arising from your Designs, use of services, or breaches of these Terms.
These Terms are governed by the laws of Philadelphia, USA, and any disputes will be resolved in courts located in Philadelphia, USA.
We may update these Terms at any time by posting changes on the Site and notifying you via your registered email. Continued use of our services constitutes acceptance of the updated Terms
For questions, contact support@createncut.com